Level 3 Customer Service Apprentice
CMA CGM (UK) SHIPPING LIMITED
Apprenticeship summary
Through a unique combination of practical experience, structured learning and dedicated support from experienced colleagues and managers, whilst developing the knowledge and expertise needed to manage and resolve complex customer queries, enhance customer experiences, and contribute to the continued success of CMA CGM.
Closing date: March 27, 2026
Advanced
Through a unique combination of practical experience, structured learning and dedicated support from experienced colleagues and managers, whilst developing the knowledge and expertise needed to manage and resolve complex customer queries, enhance customer experiences, and contribute to the continued success of CMA CGM.
The apprenticeship will use a blend of virtual learning and real life practice. All webinars and meetings with skills coach will be virtual with weekly webinars & assignments.
Completion of this apprenticeship, you will be eligible to join the Institute of Customer Service as an individual member, at Professional level.
Should you progress your customer service career path beyond your apprenticeship, you may be eligible for further professional membership, including management.
Employer
CMA CGM (UK) SHIPPING LIMITED
At CMA CGM Group, we move the world and ideas forward. And our 160,000 people move with us. Across oceans, through the air, and along global supply chains, careers here are shaped by motion, growth, and collective momentum. Our promise to you, is that we offer a workplace where people broaden their horizons, embrace challenges, develop new skills, and make a real impact. Because when the world is in motion, so are our careers.
Training
LINDEN MANAGEMENT (UK) LIMITED
Apprenticeship standard:Customer service specialist (level 3)