Customer Service Apprentice

Apprenticeship summary

Customer-focused apprentice supporting multiple divisions within Lockie Group. Handling enquiries, processing orders, picking and packing goods, and building strong relationships with customers and suppliers.

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Closing date: April 13, 2026

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Wage:

£16,640 to £26,436.80 a year

Total hours per week:

40

Expected duration (weeks):

52

Positions (available):

1

Date posted:

March 23, 2026

Possible start date:

May 4, 2026

Apprenticeship level:

Intermediate

Customer-focused apprentice supporting multiple divisions within Lockie Group. Handling enquiries, processing orders, picking and packing goods, and building strong relationships with customers and suppliers.

Apprenticeship delivery is remotely in the workplace every 4-6 weeks

The successful candidate will be trained to work across multiple areas of the business, developing a broad skill set in customer service, operations, and sales
As a growing company, Lockie Group offers strong progression opportunities, with the potential to move into senior or leadership roles as vacancies arise
This role is designed to build a flexible, well-rounded employee who can step into key positions within the business over time

Employer

LOCKIE LIMITED

Lockie Group is a UK-based group of companies made up of several specialist divisions, each operating within its own niche market. These include areas such as security seals, packaging and printing, clerical clothing, and church and charity envelopes. While each company focuses on a specific sector, they all benefit from shared expertise, manufacturing capabilities, and support functions across the group. This structure allows Lockie Group to deliver high-quality, tailored products to a wide range of industries, combining specialist knowledge with the strength and resources of a larger organisation.

Training

Training Provider:

ST HELENS COLLEGE

Apprenticeship standard:

Customer service practitioner (level 2)