Engineering and manufacturing
Water process operative - Waste water process operative
Carry out operations in a clean water or waste water treatment facility to ensure water safety.
Summary
This occupation is found in the water industry, in clean water and waste water treatment. Water treatment operatives work for clean water and/or waste water treatment companies regulated by OFWAT - Office of Water Services (UK government), all of which are large organisations. Operatives typically work in only one type of water treatment.
This is a core and options apprenticeship standard. Apprentices will complete the core requirements, plus one option:
1. Clean water process operative.
2. Waste water process operative.
The broad purpose of the occupation is is to carry out operations in a clean water or waste water treatment facility to ensure water safety. In both environments they operate treatment work assets and take, monitor, record and interpret water samples to ensure treatment processes are working effectively. To support treatment processes, they receive and store chemical deliveries, assess and optimise energy on site and carry out site checks for safety, security and productivity purposes, reporting any faults, issues and concerns that need escalation. In waste water they are focused on safe effluent discharge and in clean water for maintaining water quality and hygiene standards.
In their daily work, an employee in this occupation interacts with colleagues such as managers, water process technicians, engineers, maintenance engineer’s, delivery drivers, contractors, other treatment operatives and customers (internal/external). They may work as part of a small or large team, depending on the scale of the treatment facility. They will typically work under the supervision of a treatment works manager or senior water process technician. They will typically spend their time in a clean water or waste water treatment works.
An employee in this occupation will be responsible for completing work to the required standard, following procedures and ensuring health and safety, and regulatory compliance, for example DWI (Drinking Water Inspectorate) and EA (Environment Agency); failure to do so could have serious consequences for self, public health and the environment. Ensuring optimisation of the treatment processes, balancing water quality against cost (energy and chemical usage).
Recording daily activities and work completed for example, completion of the daily plant log. They are responsible for the safety and well-being of themselves, reporting site security and safety concerns in line with company procedures and demonstrating the expected behaviours of their organisation.
Water treatment operatives must have a valid National Water Hygiene (Blue) card.
Typical job titles include
- Sewage operative | Waste water operational technician | Waste water operator | Waste water process operator | Waste water process technician | Water plant operator | Water process assistant | Water production operative | Water production technician | Water technical operator
Knowledge, skills and behaviours (KSBs)
K1:
The water industry: the water cycle and key stakeholders: Regulators (Drinking Water Inspectorate (DWI), Water Services Regulation Authority (OFWAT), Environment Agency (EA) and Health & Safety Executive (HSE), customers; Customer Experience Measure (CMEX).
K2:
Water process operative role; position in structure, limits of authority; escalation procedures.
K3:
Policy and procedures: operating manual, safety, emergencies, security, isolation – their purpose.
K4:
Health and safety legislation/regulations: Health & Safety at Work, Control of Substances Hazardous to Health (COSHH), manual handling, working in confined spaces, working at height, lone worker.
K5:
Dynamic risk assessments.
K6:
Health and safety equipment: Personal Protective Equipment (PPE), Harnesses, gas detectors and breathing apparatus. Their purpose, checking and storage requirements.
K7:
Environmental legislation and practice. Environmental Protection Act - safe disposal of waste.
K8:
First line operational maintenance: different types - cleaning, greasing, and washing, removing debris and clearing blockages.
K9:
Maintenance tools and equipment: rakes, spades, pressure washers, brushes, spanners.
K10:
Telemetry and monitoring processes; monitoring variables including flow, quality, turbidity (particles), chemical usage. Limits, consequences of being outside limits.
K11:
Water process fault finding techniques – visual, flow, odour, listening.
K12:
Chemicals: delivery and storage requirements - permits, limits.
K13:
Calculations: dilutions/concentrations, flows, conversions.
K25:
Waste water process operative. Different waste water treatment processes and purpose. Primary, secondary, tertiary, preliminary, sludge.
K26:
Waste water process operative. Waste water operating parameters, consequences of failure, impact of weather conditions on treatment processes.
K27:
Waste water process operative. Waste water treatment work assets and equipment: primary settlement tanks, biological filters, activated sludge plants, final settlement tank, digesters. Flow meters, pumps, screens.
K28:
Waste water process operative. Consequence of waste water asset failure.
K29:
Waste water process operative. Different types waste: domestic, tanker, trade.
K30:
Waste water process operative. Flow: volumes, permits, catchment area consent and impact of weather conditions.
K31:
Waste water process operative. Waste water sampling requirements: different types of samples, sample points, storage, labelling, safe disposal, recording results, permits and consent parameters.
K32:
Waste water process operative. Chemicals used in clean water process: Nutriox, Ferric, Chloride, Sulphate, Ferris Chloride, Polyelectrolytes, Aluminium Sulphate.
K33:
Waste water process operative. Impact of operational performance on customer and environment - smell, pollution.
K34:
Waste water process operative. Commercial value of sludge.
K35:
Waste water process operative. Sludge tank monitoring requirements and dry solids.
K36:
Waste water process operative. Health hazards from working with waste water.
Technical Educational Products
- ST0876: Water process operative - Waste water process operative (Level 2) Approved for delivery
- Reference:
- OCC0876B
- Status:
Approved occupation
- Average (median) salary:
- £32,351 per year
- SOC 2020 code:
- 8134 Water and sewerage plant operatives
- SOC 2020 sub unit groups:
- 8134/02 Water treatment operatives
S1:
Organise and prioritise work.
S2:
Identify risks and control measures.
S3:
Follow health and safety and environmental legislation, regulations and practice. For example, apply control measures, wear PPE, harness, gas detector and breathing apparatus required for the task.
S4:
Read and interpret information/data.
S5:
Identify trends.
S6:
Undertake sensory analysis.
S7:
Use measuring equipment.
S8:
Apply fault finding techniques.
S9:
Determine action and follow procedure.
S10:
Undertake first line operational maintenance of assets.
S11:
Select and use tools and equipment; check/calibrate equipment.
S12:
Undertake first line maintenance of tools and equipment, for example cleaning.
S13:
Store tools and equipment.
S14:
Maintain housekeeping: tidy, segregate and dispose of waste.
S16:
Audit and request chemical and or consumables stock.
S17:
Check chemical deliveries – quality/content.
S18:
Communicate – verbal.
S19:
Use technology.
S20:
Record information/complete documentation.
S24:
Waste water process operative. Take waste water sample; process.
S25:
Waste water process operative. Operate waste water treatment work assets.
S26:
Waste water. Apply waste water treatment processes.
Technical Educational Products
- ST0876: Water process operative - Waste water process operative (Level 2) Approved for delivery
- Reference:
- OCC0876B
- Status:
Approved occupation
- Average (median) salary:
- £32,351 per year
- SOC 2020 code:
- 8134 Water and sewerage plant operatives
- SOC 2020 sub unit groups:
- 8134/02 Water treatment operatives
B1:
Prioritises on health, safety and environment for example, challenges unsafe practice, says ‘no’ where action could have negative impact.
B2:
Takes responsibility for work for example, completes allocated work, takes proactive approach, knows own limitations and asks for help where required.
B3:
Professional for example, ethical – does the right thing, trust-worthy; presents positive image of self and company – work attire worn, polite and respectful
B4:
Team player for example, keeps other informed.
B5:
Customer focus for example, polite, courteous.
Technical Educational Products
- ST0876: Water process operative - Waste water process operative (Level 2) Approved for delivery
- Reference:
- OCC0876B
- Status:
Approved occupation
- Average (median) salary:
- £32,351 per year
- SOC 2020 code:
- 8134 Water and sewerage plant operatives
- SOC 2020 sub unit groups:
- 8134/02 Water treatment operatives