Hair and beauty
Nail services technician
Completing nail services on a one-to-one basis with individual customers/clients within commercial timings
Summary
A Nail services technician offers a range of services for customers’/clients’ nails. They complete all duties and treatments within the scope of the occupation. A Nail services technician works independently or as part of a team, supported by a salon/nail bar manager. They demonstrate a willingness to learn, have an enquiring and curious mind and are enthusiastic to learn about their chosen career. In addition they exhibit a good work ethic applied to learning, drive and commitment to learn and maintain continual professional development. They complete nail services on a one-to-one basis with individual customers/clients within commercial timings. The occupation is fast-paced and customer-focused, providing a range of bespoke nail services, advice and product recommendations whilst meeting legal, industry and organisational requirements and codes of practice. The work environment can be varied in size, style and ambience, from a cruise ship, through to small nail bars or stations, retail environments or luxury high end beauty salons or spas.
Typical job titles include
- nail technician
Knowledge, skills and behaviours (KSBs)
K1:
Nail services industry, legal and organisational requirements: guidelines, procedures, codes of practice and ethics, quality assurance systems; time and self-management principles; commercially viable times for the completion of services; standards of appearance; continuing professional development; equality and diversity; the importance of aftercare advice and recommendations; Sale of Goods and Service Act, Consumer Rights Act and the Data Protection Act, GDPR; the types of products and services in the nail services and related industries; the role of the reception area; verbal and non-verbal communication skills; how to deal with problems within the scope and responsibilities of the occupation, when and how to seek assistance from a senior member of staff
K2:
Nail service industry, legal and organisational requirements: tools, equipment, materials and products; workplace housekeeping: cleaning, disinfection, sterilisation and waste disposal; supplier or manufacturer’s instructions; direct and indirect cross-infection; methods that promote environmental and sustainable working practices; how to reduce the risk of injury to self and others: posture, personal hygiene, personal and customer protection; health and safety legislation and practice
K3:
Methods of assessing customer requirements, techniques, products, tools and equipment used within a manicure and the anatomy and physiology of the lower arm, hand and nail
K4:
Methods of assessing customer requirements, techniques, products, tools and equipment used within a pedicure and the anatomy and physiology of the foot and nail
K5:
The range of nail services, the advances and disadvantages of nail enhancements systems and maintenance. Retail products, tools and equipment for the nails and skin. Specialist nail products and services, booking systems
K6:
The techniques, tools and equipment used to apply, maintain and remove gel polishes
K7:
The techniques, tools and equipment used within nail art
K8:
The different types of nail enhancements and how to carry out each technique, the different types of tools and equipment and how to use them; to include acrylic, silk and gel systems
Technical Educational Products
- ST0635: Nail services technician (Level 2) Approved for delivery
- Reference:
- OCC0635
- Status:
Approved occupation
- Average (median) salary:
- £19,298 per year
- SOC 2020 code:
- 6222 Beauticians and related occupations
- SOC 2020 sub unit groups:
- 6222/03 Nail technicians
- 6222/99 Beauticians and related occupations n.e.c.
S1:
Carry out and maintain nail service industry requirements for professionalism and demonstrate a passion for the industry: show creativity; meet organisational and industry standards of appearance; work under pressure, observe time and self-management; demonstrate an appreciation of equality and diversity; complete services in a commercially viable time and to a high standard; provide advice and recommendations on the nail services aftercare and appointments; describe the range of products and services in the nail services industry; facilitate a positive customer journey and experience whilst maintaining confidentiality and consumer rights; demonstrate excellent verbal and non-verbal communication skills; deal with problems within the scope and responsibilities of the occupation swiftly, seeking assistance from a senior member of staff when required
S2:
Meet industry, legal and organisational requirements: maintain effective, hygienic and safe working methods; meet health and safety considerations; adhere to workplace, suppliers’ or manufacturers’ instructions for the safe use of equipment, materials and products; maintain the customer’s modesty, privacy and comfort; minimise risks of cross-infection, injury or fatigue; promote environmental and sustainable working practices; ensure personal hygiene and protection meets industry, organisational and local authority requirements; correctly use Personal Protective Equipment
S3:
Assess customer’s/client’s requirements and provide manicure services using nail products and equipment
S4:
Assess customers’/clients’ requirements and provide pedicure services using nail products and equipment
S5:
Advise, demonstrate and recommend methods and sell products for enhancing the appearance of the nails and hands with customers/clients; make and advise on bookings
S6:
Consult, plan, prepare and provide gel polish services on customers/clients. Maintain and remove gel polish services on customers/clients
S7:
Consult, plan, prepare and provide nail art services customers/clients
S8:
Consult, plan, prepare and provide nail enhancement services including natural nail overlays, tips and overlays, and maintenance and removal of nail enhancements on customers/clients
Technical Educational Products
- ST0635: Nail services technician (Level 2) Approved for delivery
- Reference:
- OCC0635
- Status:
- Approved occupation
- Average (median) salary:
- £19,298 per year
- SOC 2020 code:
- 6222 Beauticians and related occupations
- SOC 2020 sub unit groups:
- 6222/03 Nail technicians
- 6222/99 Beauticians and related occupations n.e.c.
B1:
Personal and professional ethics: demonstrates a commitment to quality, maintains honesty, integrity and confidentiality
B2:
Flexible and positive attitude: Adapts positively to changing work priorities and patterns when new tasks need to be completed or requirements change.
B3:
Maintain customer care principles and practices: shows customers/clients respect at all times and in all circumstances, demonstrates customer empathy, sensitivity and awareness.
Technical Educational Products
- ST0635: Nail services technician (Level 2) Approved for delivery
- Reference:
- OCC0635
- Status:
- Approved occupation
- Average (median) salary:
- £19,298 per year
- SOC 2020 code:
- 6222 Beauticians and related occupations
- SOC 2020 sub unit groups:
- 6222/03 Nail technicians
- 6222/99 Beauticians and related occupations n.e.c.