INTERMEDIATE MICROSOFT OUTLOOK

Overview 
This course is aimed at providing a core understanding of how to effectively operate and use outlook.  It is suitable for those who can use outlook at a basic level and who wish to improve skills or perhaps are more familiar with previous versions of Windows and require refresher training, based on the current Windows package being used.

A full day’s training would include all of the below modules.  Shorter sessions and coaching would be adapted for particular requirements.

Module 1

• Use Voting Buttons
• Request Receipts
• Delivery Options
• Flagging a Message
• Insert a Signature

Module 2

• Create a Distribution List
• Create Personal Folders
• Rules and Alerts
• The Out of Office Assistant
• Deleting Items Efficiently

Module 3

• Use the Calendar View
• Create Events and Appointments 
• Create Recurring Appointments
• Schedule a Meeting
• Change Appointment, Event or Meeting

Module 4

• Create a Contact
• Create a Task
• Assign a Task
• Sharing Calendar, Contacts and Tasks
• The Notes View