Business Administrator Apprenticeship

• Provide a professional and welcoming front-of-house reception service
• Respond to parent and visitor queries in person, by telephone, and via email
• Monitor and manage school communication systems, including emails, telephones, and messaging platforms
• Support the administration of pupil records and confidential information
• Work with school systems, including MIS (Management Information Systems), attendance systems, and online payment systems
• Assist with pupil attendance monitoring and follow-up procedures
• Maintain accurate electronic and paper-based records
• Support the processing of school payments, trips, dinners, and permissions
• Assist with filing, photocopying, scanning, and general office administration
• Help produce letters, newsletters, and other school communications
• Support staff with administrative tasks across the school
• Ensure safeguarding and confidentiality procedures are always followed
• Support the organisation of meetings, events, and school activities
• Manage incoming and outgoing post and deliveries
  Maintain a tidy, organised, and welcoming reception and office environment
• Undertake training and coursework required as part of the apprenticeship programme
• Carry out any other reasonable duties requested by the School Business Manager or Senior Leadership Team

The successful candidate will act as a key point of contact for parents, pupils, staff, and visitors, supporting the smooth day-to-day running of the school office.

After completing a Business Administrator Apprenticeship, learners can progress into roles such as Senior Administrator, Office Manager, Team Leader, Executive Assistant, Operations Coordinator, or Business Support Officer. They may also continue onto higher-level apprenticeships in management, leadership, or business operations.