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Customer Service Specialist Apprenticeship - BeMore

Customer Service Specialist Apprenticeship

MINI VILLAGERS CO LTD

Apprenticeship summary

Mini Villagers is a unique children’s role-play village and family café, designed to provide a safe, engaging, and imaginative environment for young children and their families. We combine high-quality play experiences with a welcoming café atmosphere. 

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Closing date: June 28, 2026

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Wage:
£16,640 to £26,436.80 a year
Total hours per week:
40
Expected duration (weeks):
52
Positions (available):
1
Date posted:
June 10, 2026
Possible start date:
July 20, 2026
Apprenticeship level:

Advanced

  • Welcoming customers and checking families into sessions
  • Operating the till and taking food and drink orders
  • Supporting the café with barista duties (full training provided)
  • Maintaining high standards of cleanliness across all areas
  • Assisting with general organisation and daily operations
  • Supporting kitchen staff when needed
  • Helping to host and run children’s birthday parties (mainly weekends)
  • Ensuring a safe, enjoyable environment for children and families

After completing a Customer Service Specialist Apprenticeship, learners can progress into roles such as Senior Customer Service Advisor, Team Leader, Customer Experience Manager, Account Manager, Sales Executive, or Operations Supervisor. They may also progress onto higher-level apprenticeships in management, business, or customer service.

Employer

MINI VILLAGERS CO LTD

Mini Villagers was created with one simple idea in mind, to build a beautiful space where children can play, imagine and learn, while parents relax and enjoy quality time together As a proud family-run business, every part of Mini Villagers has been created with love, care and attention to detail. From our thoughtfully designed role play village to our welcoming café, we wanted to create somewhere that feels warm, safe and special for the whole family.

Training

Training Provider:

ACCESS FURTHER EDUCATION LIMITED

Apprenticeship standard:

Customer service specialist (level 3)