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Customer Service Apprenticeship - BeMore

Customer Service Apprenticeship

CACTI PCS LTD

Apprenticeship summary

Join one of the UK’s fastest-growing gaming PC brands! As our Customer Service Apprentice, you’ll handle customer enquiries, support sales, and ensure every gamer has an outstanding experience. A perfect role for someone tech-savvy, organised, and looking to grow with an ambitious company.

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Closing date: June 24, 2026

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Wage:
£15,600 a year
Total hours per week:
37.5
Expected duration (weeks):
52
Positions (available):
1
Date posted:
June 9, 2026
Possible start date:
August 1, 2026
Apprenticeship level:

Intermediate

  • Responding to customer queries via email, phone & live chat
  • Processing orders & aftersales support
  • Tracking customer service tickets
  • Assisting with social media and online reviews
  • Helping maintain excellent customer satisfaction
  • Learning product knowledge to advise customers confidently
  • All training will be done in the workplace run by Wigan and Leigh College
  • The apprentice will work towards the Level 2 Customer Service Practitioner qualification 
  • On successful completion, there is potential for a permanent full-time role as a Customer Service Executive, with further progression into sales, marketing, or technical support within the business

Employer

CACTI PCS LTD

Cacti PCs Ltd is one of the UK’s fastest-growing custom gaming PC companies, delivering high-performance, great-value systems with next-day delivery and a 3-year warranty. Based in Runcorn, we are a young, ambitious business passionate about technology, customer care, and building a trusted gaming brand.

Training

Training Provider:

WIGAN AND LEIGH COLLEGE

Apprenticeship standard:

Customer service practitioner (level 2)