Apprentice HR Operations Support Assistant

• Provide administrative support to the HR Operations Division, including accurate and timely data input across HR systems and consistency of processes
• Process orders and invoices in line with financial regulations, and maintain accurate financial records
• Maintain HR databases and produce routine statistical reports for management
• Respond to basic HR enquiries to ensure an effective, customer‑focused service
• Manage incoming and outgoing mail (paper, electronic, and payslips) to support timely communication
• Assist with the management of Disclosure and Barring Service (DBS) processes, including renewals and re‑checks, ensuring compliance with legal requirements and Council policy, as well as act as a counter signatory
• Oversee the wider Disclosure and Barring Service (DBS) renewal activity by reviewing data and reports and providing accurate information to managers
• Maintain and update filing systems to ensure information is accurate and accessible
• Assist with collecting, distributing, and monitoring HR records, including supporting internal and external audits
• Provide general clerical support such as ordering stationery and photocopying to support team efficiency
• Support project work across the Division, including FOI (Freedom of Information) and SAR (Subject Access Request) requests
• Work in line with Council objectives, procedures, data systems, and record‑keeping requirements ensuring accurate and timely input
• Comply with Council policies on health and safety, equal opportunities, customer care, and core values
• Undertake any other duties appropriate to the grade to support overall service delivery

• The apprentice will attend Riverside College every other Friday, from 9am- 2pm

As you approach the end of your apprenticeship, you will receive guidance and support from our dedicated Apprenticeship Officer in applying for opportunities within Halton Borough Council. We are eager to ensure that any apprentice that joins us as an apprentice, is given every chance to secure permanent, long-term employment with us.