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IT Apprenticeship - BeMore

IT Apprenticeship

ARK TECHNOLOGY GROUP LTD

Apprenticeship summary

Are you ready to launch your career in IT with a company that blends innovation, hands-on experience, and real social impact? At Ark Technology, they’re more than just an IT provider – they’re a values-driven business that empowers schools, charities, and community organisations with technology that makes a difference.

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Closing date: September 15, 2025

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Wage:
£14,722.50 a year
Total hours per week:
37.5
Expected duration (weeks):
52
Positions (available):
1
Date posted:
August 28, 2025
Possible start date:
September 22, 2025
Apprenticeship level:

Advanced

  • Providing technical support to users via phone, email, and remote tools like ISL
  • Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365
  • Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android
  • Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met
  • Setting up and maintaining hardware including networks, VoIP systems, and end-user devices
  • Conducting regular patching and software updates using Intune and Jamf School
  • Supporting LAN, VPN, and broadband setups, and working with devices from Unifi, TP-Link Omada, and Draytek
  • Writing and using PowerShell scripts to automate tasks and support system configurations
  • Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX
  • Information Communications Technician Level 3 Apprenticeship Standard
  • Possible full-time position with the business

Employer

ARK TECHNOLOGY GROUP LTD

At Ark Technology, they're more than just an IT provider — they're a values-driven business that empowers schools, charities, and community organisations with technology that makes a difference. Based in Wigan, they offer IT support, cloud services, device management, and security solutions to clients across the North West. With a strong reputation for integrity, technical excellence, and putting people first, Ark Technology is the perfect place to start your journey in IT.

Training

Training Provider:

BALTIC TRAINING SERVICES LIMITED

Apprenticeship standard:

Information communications technician (level 3)