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Business Admin apprenticeship - BeMore

Business Admin apprenticeship

SOVEREIGN TRANSPORT SERVICES LTD

Apprenticeship summary

As a Business Administrator & Customer Service Advisor, you will be focused on resolving queries and providing support with deliveries and collections sent by our customers and other depots. You will be the primary point of contact for customers, ensuring a smooth and efficient process for both delivery and collection services.

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Closing date: September 30, 2025

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Wage:
£15,704 to £25,396.80 a year
Total hours per week:
40
Expected duration (weeks):
52
Positions (available):
1
Date posted:
August 7, 2025
Possible start date:
October 10, 2025
Apprenticeship level:

Advanced

  • Provide accurate information on deliveries, collections, schedules, routes, and prices
  • Handle customer enquiries, complaints, and feedback with professionalism and empathy
  • Process bookings, cancellations, and changes efficiently
  • Resolve service disruptions and coordinate with customers and consignee’s
  • Ensure compliance with safety regulations and company policies
  • Keep customers informed of any delays or changes to services
  • Maintain records of customer interactions and transactions
  • Administrative duties around the office

After completing a Business Administration apprenticeship, you will have developed a strong foundation of administrative and organisational skills that are valuable across all sectors. Career progression may include:

  • Administrator/ Office Coordinator– Apply your skills in day-to-day office operations
  • Team Leader/ Supervisor– Step into leadership roles managing small teams or projects
  • Personal Assistant (PA)/ Executive Assistant (EA)– Support senior staff with high-level administrative tasks
  • Specialist Roles– Progress into areas such as HR, Finance, Marketing, or Procurement
  • Higher Apprenticeships or Further Study– You may choose to continue learning with Level 4+ apprenticeships or business-related qualifications
  • Operations or Office Manager– Oversee departments or entire administrative functions

Employer

SOVEREIGN TRANSPORT SERVICES LTD

Sovereign Transport services are renowned for their exceptional standard across the UK. In 2009 we where recognised within Pallet Networks for our Industry leading services and inducted into an exclusive Platinum Members club. In 2024 we are still Platinum Members. We collect thousands of pallets every day from our satisfied customers across the North West. Monitoring every step of the way to ensure that your consignment meets its destination according to your requirements.

Training

Training Provider:

ACCESS FURTHER EDUCATION LIMITED

Apprenticeship standard:

Business administrator (level 3)