LEADERSHIP & MANAGEMENT – STAFFING
Two optional courses available:
Option 1 – Leadership & Management (staffing) 3 days
Day1 – Introducing HR and Line Management
- Basics of employment law
- Managing people and professional development
- Action planning self-development
- Self-Analysis/ Self-reflection
Day 2 – Conduct V Capability
- Key principles of HR policies and procedures
- Discipline and Grievance
- Managing attendance
- Managing difficult conversations
- One to one’s and appraisals
- Staff retention & Motivation
Day 3 – Building Successful Teams
- Teamworking/ Team Building (Fact or fallacy)
- Team tree
- Managing individual and team performance successfully
- Coaching and motivation
- Self-Awareness and emotional intelligence
- Succession planning
- Leading Team meetings
Option 2 – Leadership & Management (staffing) 2 days
Day 1 (AM) – High Performing Teams
- The theory of Motivation (Maslow, 1943) – what motivates us and why are we all motivated differently?
- Bringing your Whole Self to work
- What makes a great Performance Manager?
- Team Tree (Blob Tree, Pip Wilson) – how well do you know your team?
- Challenge v Support (Sandford, 1962)
- Managing the Team Meeting – both ‘in-person’ and remotely
Day 1 (PM) – Developing the Team
- Little and Often Conversations & Corridor Coaching
- The Big Picture: SMART (Doran, 1981) and FAST objectives that align to the overall strategic vision
- 70-20-10 model of learning & development
- Spotting the signs of under-performance – what’s the difference between capability and conduct?
- Managing absence
Day 2 (AM) – Preparing to have the Difficult Conversation
- Challenging Conversations
- Unpacking the Suitcase
- Feedback Rules
- Setting out your stall (preparing your first 60 seconds)
- Practical application
Day 2 (PM) – Coaching for Success
- What is Coaching; defining what it is and what it is not
- Unconscious Competence Model (Martin M Broadwell, 1969)
- Identifying the skills of a great coach
- The GROW model (Sir John Whitmore, c1980s)
- Preparing to coach using high quality questions
- Introducing Blind Coaching as a way to demonstrate how powerful, the use of high quality questions can be
- Coaching Practice
- Self-reflection and action planning
Delivered by Three Dimensional Training.
This is part funded by the European Social Fund